Frequently Asked Questions
Everything you need to know about your Night Tapes order.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I process a return or exchange?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label and start your exchange process.
What payment methods do you accept?
Night Tapes accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored silhouette.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing. Our collections use premium organic cotton and recycled synthetics, and we partner exclusively with factories that ensure fair labor practices.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our tracking page where you can monitor your delivery status.